Shipping policy

Thank you for shopping with Drizz! Below are the details about our shipping process, timelines, and expectations.

Orders are processed within 1-3 business days (Sunday to Thursday, excluding public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.

After processing, delivery is estimated to take up to 14 business days, depending on your location.
Delivery times may vary due to factors beyond our control, such as carrier delays or customs clearance for international orders.

Shipping costs, if applicable, are calculated at checkout and are based on the shipping destination and order weight.
Free shipping promotions may be available on select orders.

Once your order has shipped, you will receive a tracking number via email. Use this to monitor your shipment's progress.
If you do not receive tracking details within the specified processing time, please contact us at help@drizz.org

Lost or Stolen Packages:
- Drizz is not responsible for packages lost or stolen after confirmed delivery. Please ensure your shipping address is accurate and secure.
- For assistance, contact the shipping carrier or reach out to us.
Delayed Deliveries:
- We are not liable for delays caused by the shipping carrier or unforeseen circumstances, such as extreme weather.
Incorrect Address:
- If you provide an incorrect shipping address, please contact us immediately at help@drizz.org.
- We will do our best to update your order before it ships. However, we cannot guarantee changes once the order is in transit.

For international orders, customs duties, taxes, and fees may apply. These are the responsibility of the customer.
Delivery times for international shipments may be longer due to customs processing.

For any questions or concerns about your order, please contact our support team at:
📧 Email: help@drizz.org

We are here to ensure your shopping experience with Drizz is seamless and satisfying.