Shipping policy


Shipping Policy

Thank you for shopping with Drizz! Below are the details about our shipping process, timelines, and expectations.


Processing Time

  • Orders are processed within 1-3 business days (Sunday to Thursday, excluding public holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

  • After processing, delivery is estimated to take up to 14 business days, depending on your location.
  • Delivery times may vary due to factors beyond our control, such as carrier delays or customs clearance for international orders.

Shipping Costs

  • Shipping costs, if applicable, are calculated at checkout and are based on the shipping destination and order weight.
  • Free shipping promotions may be available on select orders.

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email. Use this to monitor your shipment's progress.
  • If you do not receive tracking details within the specified processing time, please contact us at help@drizz.org

Delivery Issues

  1. Lost or Stolen Packages:

    • Drizz is not responsible for packages lost or stolen after confirmed delivery. Please ensure your shipping address is accurate and secure.
    • For assistance, contact the shipping carrier or reach out to us.
  2. Delayed Deliveries:

    • We are not liable for delays caused by the shipping carrier or unforeseen circumstances, such as extreme weather.
  3. Incorrect Address:

    • If you provide an incorrect shipping address, please contact us immediately at help@drizz.org.
    • We will do our best to update your order before it ships. However, we cannot guarantee changes once the order is in transit.

International Shipping

  • For international orders, customs duties, taxes, and fees may apply. These are the responsibility of the customer.
  • Delivery times for international shipments may be longer due to customs processing.

Contact Us

For any questions or concerns about your order, please contact our support team at:
📧 Email: help@drizz.org

We are here to ensure your shopping experience with Drizz is seamless and satisfying.