FAQ

Frequently Asked Questions

Drizz is an online-only store specializing in high-quality streetwear clothing designed for fashion-forward individuals.

Our office is located at Reuven 48, Kiryat Gat, Israel. However, we operate entirely online to serve customers worldwide.

No, we operate exclusively online, allowing us to offer a wider range of products at competitive prices.

We offer a wide range of sizes to suit different body types. Please refer to our size chart on each product page for exact measurements.

Simply browse our collection, select your favorite items, choose the size, and add them to your cart. Proceed to checkout to complete your purchase.

We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

Orders can be changed or canceled within 12 hours of placing them. Contact us at help@drizz.store immediately for assistance.

Yes, you will receive a confirmation email with your order details. If you don’t receive it, check your spam/junk folder or contact us.

Orders are processed within 1-3 business days, and shipping typically takes up to 14 business days.

Yes, we ship worldwide! Delivery times may vary depending on your location and customs processing.

Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

Delays can occur due to carrier issues or customs. If your package hasn’t arrived within the estimated time, please contact us for assistance.

Items can be returned within 14 days of delivery, provided they are unworn, unwashed, and in their original condition.

Yes, items that have been worn, washed, or used cannot be returned.

Contact us at help@drizz.store with your order number and reason for return. We will guide you through the process.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Our clothing is made from high-quality materials like cotton, polyester blends, and sustainable fabrics, depending on the product.

Detailed care instructions are included on each product page. Generally, wash in cold water and avoid tumble drying to extend the life of your clothes.

Yes, we frequently run promotions and sales. Subscribe to our newsletter or follow us to stay updated.

You can reach us at help@drizz.store or by phone during our business hours, Sunday to Thursday, 9:00 AM - 6:00 PM.